Accessibility Statement
Electra USA is committed to meeting WCAG 2.1 AA level accessibility standards for web content, and has taken steps to achieve these standards by making its website accessible at the source code level and through the use of the EqualWeb accessibility widget.
Contact details of a compliance officer
It is our intention to resolve any complaint to your satisfaction, however, should you have any questions about our accessibility policy, including any requests to exercise your legal rights, please contact our Compliance Officer:
Kathryn Mastellone
T: 917-588-1882
KathrynM@electrausa.com
Certificate & conformance status
Measures taken to make this website more accessible
Compatibility with browsers and assistive technology
Our mission goal is to be able to support the widest array of browsers and assistive technologies as possible. We have therefore invested efforts to support popular systems with high market share, including Chrome, Firefox, Edge, Opera and Safari VoiceOver on a Mac. We have also addressed JAWS and NVDA assistive technologies for Windows and Mac.
In addition, the following modifications were made during the audit to make this website accessible:
- Enables keyboard navigation
- Enables smart navigation
- Blink blocking
- OCR image description
- Fonts – Ability to increase and decrease the site font, adjust, align, etc.
- Command the browser using your voice
- Change color contrast based on dark background
- Change color contrast based on a light background
- Change the site's colors
- Matching and monochrome option for colorblind people
- Change the font for readability
- Increase the cursor and change its color to black or white
- Increase the display to 200%
- Highlight links on the site
- Highlighting headers on the site
- Display an alternative description of the images
- Increase the content chosen by the cursor, shown in a tooltip
- Describe words by mouse selection
- Display the site's contents in a new window, clear and readable
- Enable users to type contents using the mouse
Technical specifications
- HTML
- WAI-ARIA
- CSS
- JavaScript
Limitations, alternatives and disclaimers
Despite our efforts to ensure accessibility of this website, there may be some limitations. Below is a description of known and possible limitations, and potential solutions. Please contact us if you observe an issue not listed below. Using the accessibility widget is subject to the privacy policy which can be found on the company's website.
Use of third-party sites & components
When 3rd party components or websites are used on the website, such as Facebook, Instagram, YouTube, Twitter, chats and others, which are not controlled by us, this may present challenges for individuals with disabilities that we are not able to remedy.
Physical location accessibility services,
Our company considers it very important to provide quality, professional, equitable and accessible service to all our customers, including people with disabilities.
At the Electra USA headquarters, you can find the following physical accessibility facilities:
- Accessible access way (via the freight entrance)
- Accessible entrance (via the freight entrance)
- Accessible waiting areas
- Entrance desk / services / information
- Accessible bathroom
- Elevators
- Technology aids for vision impairments
- In-person assistance for people with disabilities
Feedback
Despite our efforts to make site browsing accessible for people with disabilities, some pages may not yet be accessible, or the appropriate technological solution may not yet have been found. It is also possible that some pages or sections on this website have human mistakes, for a variety of reasons. We are dedicated to continually improving the accessibility features and interface of our product.
Notice something wrong? You are most welcome to reach out to us at: KathrynM@electrausa.com